After 20 years of experience delivering effective 360-degree feedback implementations, click-360 is now totally redesigned for the digital age.
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Best value
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Highly flexible
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Funky questionnaire interface with slidey scales and simultaneous rating
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Interactive digital report with integrated workbook and action planner
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Mobile responsive
In short, click-360 feedback software is designed to take the hassle out of setting up and administering 360 feedback surveys, while the QI and report are optimised for how many people are preferring to work these days.
Our recently launched click-360SelfDrive online 360 degree feedack software site delivers reports from £31 and puts you in total control of the process. Check it out by setting up your FREE TRIAL.
At click-360 we’re on a mission to improve the quality of leadership and management capability everywhere across the globe. We shall not rest until employees – wherever they work and at whatever level – get the bosses they deserve.
Typically, the 360 degree feedback subject (or ‘participant’) invites about 7-10 people that work around them ('raters’) to complete an online 360-degree feedback questionnaire that describes behaviours common to a successful leader or manager. Raters are asked to think about the participant in respect of each 360 feedback question. The participant fills in a questionnaire on themselves. The click-360 online 360 degree feedback tool then processes the data and presents it anonymously in a comprehensive report using scores as well as written comments. Ideally, the report is fed back to the participant by either a skilled coach or a line manager who has been trained in this area.
Frequently the 360 feedback highlights strengths that the participant either took for granted or wasn’t even aware of. As well, there are likely to be areas for development that emerge from the data. This is how you transform your leaders through 360 degree feedback and that will in turn transform your culture. If you want to find out more about the 360 feedback process, click the READ MORE button. If you’d like to find out more about our online 360 degree feedback software, scroll down to watch short explainer videos on the digital report and the QI.






SWIPE TO SEE MORE PHOTOS
360 degree feedback (sometimes called ‘360 feedback’, ‘multi-rater feedback’ or ‘360 appraisal’) provides perceptions about an individual’s performance and behaviour from a number of people that work all around the individual. These are then compared to the individual’s self-perception via a comprehensive report. Frequently the feedback highlights strengths that the individual (we call this person the ‘participant’) either took for granted or wasn’t even aware of. As well, there are likely to be areas for development that emerge from the data. Normally, about 7-10 people (‘raters’ in our language) complete an online questionnaire that describes behaviours common to a successful leader or manager. They are asked to think about the participant in respect of each question. The participant fills in a questionnaire on themselves. The click-360 tool then processes the data and presents it anonymously in a comprehensive report using scores as well as written comments. Ideally, the report is fed back to the participant by either a skilled coach or a line manager who has been trained in this area.
click-360 feedback reports are produced both as .pdf files, which are optimised for printing, or .URL links which, when clicked, download a digital file. This digital 360 feedback report is optimised for viewing on a hand-held mobile device, such as a tablet or a smart phone. Both reports will transform your leaders through 360 degree feedback.
click-360 .pdf Report
The .pdf report is usually emailed directly to the participant, or to a nominated administrator or a feedback coach (or line manager). They are typically printed and wire bound. Participants generally write notes directly into the reports using a pen or pencil. Feedback coaches usually like their own copy prior to a feedback coaching session, so they too can write discussion points in preparation. Workbooks, if required, are supplied separately.
click-360 Digital Report
Our digital 360-degree feedback reports are designed to be viewed online and are optimised for mobile hand-held devices. This makes them much more accessible to the participant, as more and more of you prefer to work in this way. Moreover, they are integrated with a digital workbook where the participant can capture their analysis and interpretations as they explore the data. Typically, feedback coaching sessions are held via 1:1 private webinars, where both coach and coachee can see the same part of the report on screen at the same time. The coachee has control of the screen and is entering notes as the session progresses. The workbook culminates in a dynamic action plan.
Because so many of you are finding it hard to let go of paper(!), we now send the .pdf report together with the digital report. That way, you have the best of both worlds!
To check out the digital 360 degree feedback report in much more depth, be sure to visit the Reports section of the website.
The difference between the two versions of the product come down to the individual report. click-360 reports (referred to internally as ‘standard’ reports) are produced as pdf files and are optimised for printing. click-360S reports are url links which, when clicked, download a digital file. We refer to them internally as ‘digital’ reports. This report is optimised for viewing on a hand-held mobile device, such as a tablet or a smart phone.
click-360 The standard report is usually emailed directly to the participant, or to a nominated administrator or a feedback coach (or line manager). They are typically printed and wire bound. Participants generally write notes directly into the reports using a pen or pencil. Feedback coaches usually like their own copy prior to a feedback coaching session, so they too can write discussion points in preparation. Workbooks, if required, are supplied separately.
click-360S The digital reports are viewed online. This makes them much more accessible to the participant, as more and more of you prefer to work in this way. Moreover, they are integrated with a digital workbook where the participant can capture their analysis and interpretations as they explore the data. Typically, feedback coaching sessions are held via 1:1 private webinars, where both coach and coachee can see the same part of the report on screen at the same time. The coachee has control of the screen and is entering notes as the session progresses. The workbook culminates in a dynamic action plan.
To check out the digital report in much more depth, be sure to visit the Reports section of the website.
Does 360 feedback work?
Research on 360 degree feedback shows a consistent improvement in skills and performance (see Goodge and
Burr for a review of the academic research). However, research by the CIPD in 1997 could not
adequately prove that performance management had an effect on business performance, although the
research was not solely concentrated on the use of 360 feedback, and concluded that this was probably because
there was not enough evaluation taking place.
- The questions asked are short, clear and relevant to the person’s job. Atwater et al found clear, relevant questions to be absolutely critical.
- The raters are credible to the participant (in more mature organisations, a balanced network of raters are selected by the participants). London and Smither showed that larger samples of raters are often more credible, and have more impact. However, enlarging the sample by adding raters who are not credible to the participant, or do not know them well enough to have an opinion, confuses the feedback and dilutes its impact.
- Everybody gets some critical feedback. Research suggests that mild praise raises self-esteem, but produces no change, except to encourage existing behaviour.
