360-degree feedback revolves around each client involved in the process. There will be at least three additional rater categories which can be taken from a wide group for example:
- Manager(s)
- Peers
- Direct Reports
- Internal and external customers
- Other stakeholders
Apart from any category where there is just one rater (e.g. self and manager), all other categories must contain at least two raters in order to protect their anonymity.
An optimal report will consist of views from the client themselves, a manager, three peers and three direct reports making a total of eight questionnaires. However, click-360 has been designed to be flexible and is capable of taking as many rater categories (and raters within each category) as you wish.
When you consider the number of questionnaires involved per client you can clearly see the large amount of time consuming data inputting and number crunching that click-360 can look after for you. In addition, as part of the click-360 process we also provide a service which tracks and chases up raters who are running late with their questionnaires, which removes a significant administrative burden for you.